FAQ: BRIAN PULIDO’S NEWEST: LADY DEATH: MERCILESS ONSLAUGHT #1!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will there ever be a Chaos Rules #2 or Damnation Game #2, etc.?

No. Chronologically, the order goes: Chaos Rules #1, Damnation Game #1, Extinction Express #1, Oblivion Kiss #1 and Merciless Onslaught #1. Why? Because we just like the Number 1. ;-)

Last updated: March 15, 2017 23:43

I’m new to Lady Death. Where do I start?

Welcome! In the Coffin Comics Lady Death Universe, Chaos Rules #1 is the best place to start her epic adventure. Damnation Game #1 would be the second story to read, followed by Extinction Express #1, Oblivion Kiss #1 and finally, Merciless Onslaught #1. We offer a complete digital download set in this campaign, in case you need to catch up. If you would prefer physical copies, we have those, too!

Last updated: March 15, 2017 23:43

What about Lady Death from Avatar Press and Boundless Comics?

Lady Death stories were published by Avatar Press / Boundless Comics from 2004 to 2015. For all intents and purposes, these stories represent a dream state experienced by Lady Death between the events of her original Chaos! series (1994-2002) and the events of the debut Coffin Comics Lady Death title, Chaos Rules #1 (2015). As such, they are not considered canon. Coffin Comics is the new permanent home of Lady Death, under the careful supervision of creator Brian Pulido. Accept no imitations! For more details, please see this article we published a couple years back on Lady Death Universe: http://ladydeathuniverse.com/where-did-lady-death-go-and-why-are-there-two-lady-death-series-now/

Last updated: March 15, 2017 23:43

I miss Evil Ernie, Purgatori and Chastity! Will you be bringing them back?

Although Brian Pulido created these characters (among others), he hasn’t owned the rights to any of the characters from the original Chaos! Universe (aside from Lady Death) since 2002. Trust us, we miss them, too! But don’t worry – we have lots of great new things in store for the new Lady Death Universe and you guys are all a part of making that happen!

Last updated: March 15, 2017 23:43

Will there be any stretch goals?

Yes! We've already unlocked several! See under STRETCH GOALS in the story section of the campaign for more details!

Last updated: March 19, 2017 10:20

Will Brian Pulido sign my campaign items?

Yes, Brian would be happy to sign most items offered on this campaign. We'll ask you whether you'd like SIGNED or UNSIGNED items during your backer survey in early May. Please note that we cannot offer signatures on “Chase” products, Mystery Envelopes or Stretch Goal incentive items.

Last updated: March 15, 2017 23:43

I plan on sending my books into CGC for Signature Series (Yellow Label) grading. Can I get my reward items UNSIGNED?

Yes! A couple of weeks after the campaign concludes, we will be sending surveys to all backers, where we will ask for item signing preferences.

Last updated: March 15, 2017 23:43

I changed my mind and want to select a different reward. How do I do that?

Simply click the blue “Manage” button next to your pledge amount on this project page and you can change your pledge amount and reward selection there. NOTE: You must be logged into your Kickstarter account for this option to appear.

Last updated: March 15, 2017 23:43

Kickstarter will only let me select one reward. Can I add other items to my existing pledge?

Yes! If there’s anything additional you’d like from the campaign that isn’t included with your reward selection, we’re happy to accommodate you through an over-pledge. Just send us a message here on Kickstarter! The only things we can’t add on would be items that are exclusive to certain reward tiers. Please see the “ADD-ONS” section near the top of the story page for more details.

Last updated: March 15, 2017 23:43

I want to add additional Mystery Envelopes to my pledge. How many am I allowed to add?

To keep things fair for everyone, there is a limit of 5 total Mystery Envelopes per backer. If you’re pledged for a tier that already includes a Mystery Envelope (every tier $250 and above does), you may add up to 4 additional envelopes for a total of 5.

Last updated: March 15, 2017 23:43

The reward I wanted to pledge for is no longer available. Help!

Sorry about that! Many of our rewards are limited in nature. To keep things fair, they’re first come, first served. If this happens to you, we are happy to put you on a waiting list in case someone with the reward you want decides cancels their pledge. Just message us and ask!

Last updated: March 15, 2017 23:43

I pledged for a digital reward. How or when will these rewards be delivered?

All digital rewards will be distributed to backers sometime in June 2017, around the same time we begin fulfilling the physical rewards. We will notify all backers as we draw closer to the exact delivery date.

Last updated: March 15, 2017 23:43

I pledged for a reward tier that includes the Lady Death: Bikini Chase Metallicard or Lady Death: Heartbreaker #1 - Chase Edition. Can you clue me into which color I’ll be receiving?

No, because that would be cheating! Chase Edition items will be completely randomized by an unbiased 3rd party prior to distribution. Each individual copy will then be carefully shielded and sealed to prevent detection during order fulfillment. NOTE: Because of the nature of these products, all copies of these products will be delivered UNSIGNED. However, Brian would be more than happy to autograph your copy in person at a show, if you’d like!

Last updated: March 15, 2017 23:43

Can I get a Lady Death: Bikini Chase Metallicard or Lady Death: Heartbreaker #1 - Chase Edition separately?

No. These are incentive items that are exclusive to the reward tiers they belong to.

Last updated: March 15, 2017 23:43

Can I get a copy of Lady Death: Merciless Onslaught #1 - 1st Appearance Edition, Lady Death: Secrets #1 - Metal Jewel Edition or any of the Lady Death #0 - Legend Editions separately?

No. These products are items that are exclusive to their respective reward tiers and will not be offered separately.

Last updated: March 15, 2017 23:43

When will I be billed for my pledge?

When you place your pledge, Kickstarter will collect your credit card info. This info is kept securely on file, but you will not be charged until after the campaign ends on Friday, April 14, 2017. With this in mind, please plan accordingly. After the close of the campaign, there will be a 1-week administrative period where Kickstarter will attempt to finalize your pledge payment. Be aware that Kickstarter will drop your pledge if your payment cannot be resolved during this period. Kickstarter will send you email reminders with instructions to update your payment info if they run into any difficulty processing your payment.

Last updated: March 15, 2017 23:43

When will I receive my backer survey?

Backer surveys will be distributed approximately two weeks after the close of the campaign on via BackerKit (likely in early May). These surveys must be completed in order for us to ship your rewards to you in June, so please keep an eye on your email! If you use a Microsoft-based email address such as Hotmail, MSN or Outlook, please make sure that your junk mail filter is set to allow emails from BackerKit.

Last updated: March 15, 2017 23:43

How will my rewards be shipped and how will they be packaged?

Domestically, we ship all rewards through USPS or FedEx, depending on the size of the package. International rewards will be shipped through USPS International. In terms of packaging, we go through great lengths to uphold the very best shipping and handling procedures in the industry. We use boxes, shipping tubes and cardboard pads all rated at 200-lb. bursting strength. Your items will be securely packaged so that they don’t shift during transit. Any of our past customers or backers will be able to tell you how much we care about these things!

Last updated: March 15, 2017 23:43

How much will I be charged for shipping?

Shipping is FREE to backers residing in the United States. If you’re an international backer, there will be a shipping fee added to your pledge amount, which will vary depending on the reward you select and where you live. These shipping rates only reflect the actual cost differences we incur between domestic and international rates. We do not profit from shipping and handling and we never will!

Last updated: March 15, 2017 23:43

When will my rewards ship?

If all goes to plan, we will begin fulfilling rewards in June 2017! Also note that we will be distributing surveys (via BackerKit) to all backers about two weeks after the campaign closes. We use this survey to collect your shipping address, so it’s very important that you complete it in a timely manner for the fastest rewards delivery!

Last updated: March 15, 2017 23:43

Does Nick ever sleep?

Nick Napalm is undead, so no. Only Lady Death can kill him, but so far, she hasn’t had a reason to. ;-)

Last updated: March 15, 2017 23:43

How do I message you in Kickstarter?

It seems that recently, Kickstarter changed this a bit. At the top of the campaign page, you'll notice Brian's profile picture with his name below. Click on his name and then a window will pop up with a "Message Me" button. Click this button to send us a message.

Last updated: March 16, 2017 02:06

I'm new to Lady Death. Where do I start?
Welcome! In the Coffin Comics Lady Death Universe, Chaos Rules is the best place to start her epic adventure. Damnation Game would be the second story to read, followed by Extinction Express, Oblivion Kiss and finally, Merciless Onslaught. We also offer complete sets of Kickstarter and digital editions of these titles in case you need to catch up.

What about Lady Death from Avatar Press and Boundless Comics?
Lady Death stories were published by Avatar Press / Boundless Comics from 2004 to 2015. For all intents and purposes, these stories represent a dream state experienced by Lady Death between the events of her original Chaos! series (1994-2002) and the events of the debut Coffin Comics Lady Death title, Chaos Rules (2015). As such, they are not considered canon. Coffin Comics is the new permanent home of Lady Death, under the careful supervision of creator Brian Pulido. Accept no imitations! For more details, please see this article we published a couple years back on Lady Death Universe:

http://ladydeathuniverse.com/where-did-lady-death-go-and-why-are-there-two-lady-death-series-now/

I miss Evil Ernie, Purgatori and Chastity! Will you be bringing them back?
Although Brian Pulido created these characters (among others), he hasn’t owned the rights to any of the characters from the original Chaos! Universe (aside from Lady Death) since 2002. Trust us, we miss them, too! But don’t worry – we have lots of great new things in store for the new Lady Death Universe and you guys are all a part of making that happen!

Will Brian sign my campaign items?
Yes, Brian would be happy to sign most items offered on this campaign. During your backer survey here on BackerKit, we will ask you whether you'd like SIGNED or UNSIGNED items. Please note that we cannot offer signatures on “Chase” products, Mystery Envelopes or Stretch Goal incentive items.

I plan on sending my books into CGC or CBCS for grading. Can I get my books UNSIGNED for a future witnessed signature?
Yes! Simply choose UNSIGNED when we ask this question during your BackerKit survey.

I pledged for a digital reward. When will this be delivered?
All digital rewards will be distributed to backers in the first week of June 2017, around the same time we begin fulfilling the physically shipping rewards. We will notify all backers as we draw closer to the exact delivery date.

On the Kickstarter, I pledged for a reward tier that includes a Lady Death: Bikini Chase Metallicard or Lady Death: Heartbreaker #1 - Chase Edition. Can you clue me into which color I'll be receiving?
No, because that would be cheating! Chase Edition items will be completely randomized by an unbiased 3rd party prior to distribution. Each individual copy will then be carefully shielded and sealed to prevent detection during order fulfillment. NOTE: Because of the nature of these products, all copies of these products will be delivered UNSIGNED. However, Brian would be more than happy to autograph your copy in person at a show, if you’d like!

I pledged for a Lady Death Mystery Envelope. Can you tell me which mystery item I'll be getting?
Tsk...tsk. It's a mystery! All Mystery Envelope items will be completely randomized and sealed by an unbiased 3rd party prior to distribution. Once these envelopes are sealed, we have no clue which items each backer will get. That's part of the fun!

I requested add-ons through over-pledging during the Merciless Onslaught Kickstarter campaign. How do I know I'm still getting them?
After you answer your survey questions in BackerKit, you'll be directed to the Add-Ons section. On the right hand side of the page (near the top), you'll see a section that says "ITEMS INCLUDED IN YOUR PLEDGE". We have already accounted for the add-ons you requested during the Kickstarter and they will appear in this section. There is no need to re-add these items in BackerKit!

I purchased add-ons in BackerKit. When will I billed for them?
We will begin billing cards for add-on purchases on May 16, 2017.

How will my rewards be shipped and how will they be packaged?
Domestically, we ship all rewards via USPS or FedEx, depending on the size and the weight of the package. International rewards will be shipped via USPS International. In terms of packaging, we go through great lengths to uphold the very best shipping and handling procedures in the industry. We use boxes, shipping tubes and cardboard pads all rated at 200-lb. bursting strength. Your items will be securely packaged so that they don’t shift during transit. Any of our past customers and Kickstarter backers will be able to tell you how much we care about these things!

When will my rewards order be shipped?
If all goes to plan, we will begin fulfilling rewards in the first week of June 2017! Please note that we cannot ship rewards to backers with incomplete surveys! Be sure to complete your survey as quickly as possible for the fastest rewards delivery.

I missed the Merciless Onslaught Kickstarter campaign? Can I still contribute and get rewards?
Yes! If you didn't get your pledge in for Merciless Onslaught during the Kickstarter campaign (which ran March 15 through April 14), we are offering last-chance preorders on select campaign items until May 16, 2017 at 6:00PM MST/PDT (Arizona Time). Please go here to access the Last-Chance Preorder Store:

https://ld-merciless-onslaught.backerkit.com/hosted_preorders

PLEASE NOTE: This store is intended only for backers that missed the Merciless Onslaught Kickstarter. If you're an existing Merciless Onslaught Kickstarter backer, you may purchase additional items as add-ons after your complete your BackerKit survey.

Shipping Updates

Current Estimated Shipping Date: June 2017

We aim to begin shipping rewards on the first week of June 2017 (possibly earlier). Please get your surveys completed as quickly as possible. Survey lockdown will occur on Tuesday, May 16 at 6:00PM MST/PDT (Arizona Time)! Thanks again for supporting the Lady Death: Merciless Onslaught Kickstarter! For more information, please see the linked Kickstarter update!

Last Updated At: 05/02/17
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://ld-merciless-onslaught.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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